1. Information We Collect
We may collect both personal and non-personal information from you to provide and improve our services.
a. Personal Information
When you fill out forms, register for a trip, or contact us directly, we may collect:
Full Name
Email Address
Phone Number
Nationality or Passport Information (for travel bookings)
Emergency Contact Details
Social Media Handle (if you contact us via Instagram or other platforms)
b. Non-Personal Information
When you browse our website, we automatically collect certain data such as:
Browser type, device information, and IP address
Pages visited, time spent, and interactions on our website
Cookies or similar tracking technologies for analytics and performance improvement
2. How We Use Your Information
We use your information to:
Process and confirm your booking or inquiry
Communicate important updates, itineraries, or travel information
Personalize your travel experience
Improve our website, services, and user experience
Send promotional offers and newsletters (only if you opt-in)
Note: We will never sell or rent your personal data to third parties.
3. Sharing Your Information
Your information may be shared with trusted third parties only when necessary, including:
Travel partners and service providers such as hotels, airlines, or tour guides — solely to complete your booking.
Government authorities, where required for visa applications or legal compliance.
Technology partners such as hosting or payment providers, who help us operate our website securely.
All third-party partners are required to handle your data with the same level of confidentiality and protection as we do.
4. Data Security
We implement reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
However, no method of online transmission or storage is completely secure. By using our services, you acknowledge and accept this inherent risk.
5. Cookies and Tracking
Our website uses cookies to:
Enhance site functionality and performance
Analyze traffic and improve the user experience
You can disable cookies through your browser settings, but some features of our site may not function properly without them.
6. Your Rights
You have the right to:
Request access to your personal data
Ask for corrections or updates
Withdraw consent at any time
Request deletion of your information (“Right to be forgotten”)
To exercise any of these rights, please contact us at info@trobe.ae.
7. Links to Other Websites
Our website may contain links to external websites (for example, partner resorts or articles about Trobe).
We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before sharing any information.
8. Children’s Privacy
Trobe does not knowingly collect or process data from individuals under the age of 18.
If we become aware that such information has been collected, it will be deleted promptly.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices.
The latest version will always be available on www.trobe.ae.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
Trobe Travel Services
Dubai, United Arab Emirates
📧 info@trobe.ae
🌍 www.trobe.ae