{"id":12954,"date":"2020-08-27T08:23:10","date_gmt":"2020-08-27T08:23:10","guid":{"rendered":"https:\/\/trobe.ae\/?page_id=12954"},"modified":"2025-10-27T11:56:06","modified_gmt":"2025-10-27T11:56:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/trobe.ae\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12954\" class=\"elementor elementor-12954\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b1184b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"2b1184b0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-153e1c19 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"153e1c19\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54db29de sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"54db29de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"255\" data-end=\"287\"><strong data-start=\"258\" data-end=\"287\">1. Information We Collect<\/strong><\/h3><p data-start=\"289\" data-end=\"394\">We may collect both personal and non-personal information from you to provide and improve our services.<\/p><h6 data-start=\"396\" data-end=\"429\"><strong data-start=\"400\" data-end=\"427\">a. Personal Information<\/strong><\/h6><p data-start=\"430\" data-end=\"517\">When you fill out forms, register for a trip, or contact us directly, we may collect:<\/p><ul data-start=\"518\" data-end=\"735\"><li data-start=\"518\" data-end=\"531\"><p data-start=\"520\" data-end=\"531\">Full Name<\/p><\/li><li data-start=\"532\" data-end=\"549\"><p data-start=\"534\" data-end=\"549\">Email Address<\/p><\/li><li data-start=\"550\" data-end=\"566\"><p data-start=\"552\" data-end=\"566\">Phone Number<\/p><\/li><li data-start=\"567\" data-end=\"628\"><p data-start=\"569\" data-end=\"628\">Nationality or Passport Information (for travel bookings)<\/p><\/li><li data-start=\"629\" data-end=\"658\"><p data-start=\"631\" data-end=\"658\">Emergency Contact Details<\/p><\/li><li data-start=\"659\" data-end=\"735\"><p data-start=\"661\" data-end=\"735\">Social Media Handle (if you contact us via Instagram or other platforms)<\/p><\/li><\/ul><h6 data-start=\"737\" data-end=\"774\"><strong data-start=\"741\" data-end=\"772\">b. Non-Personal Information<\/strong><\/h6><p data-start=\"775\" data-end=\"852\">When you browse our website, we automatically collect certain data such as:<\/p><ul data-start=\"853\" data-end=\"1055\"><li data-start=\"853\" data-end=\"905\"><p data-start=\"855\" data-end=\"905\">Browser type, device information, and IP address<\/p><\/li><li data-start=\"906\" data-end=\"968\"><p data-start=\"908\" data-end=\"968\">Pages visited, time spent, and interactions on our website<\/p><\/li><li data-start=\"969\" data-end=\"1055\"><p data-start=\"971\" data-end=\"1055\">Cookies or similar tracking technologies for analytics and performance improvement<\/p><\/li><\/ul><h3><strong data-start=\"1065\" data-end=\"1099\">2. How We Use Your Information<\/strong><\/h3><p data-start=\"1101\" data-end=\"1130\">We use your information to:<\/p><ul data-start=\"1131\" data-end=\"1407\"><li data-start=\"1131\" data-end=\"1178\"><p data-start=\"1133\" data-end=\"1178\">Process and confirm your booking or inquiry<\/p><\/li><li data-start=\"1179\" data-end=\"1248\"><p data-start=\"1181\" data-end=\"1248\">Communicate important updates, itineraries, or travel information<\/p><\/li><li data-start=\"1249\" data-end=\"1287\"><p data-start=\"1251\" data-end=\"1287\">Personalize your travel experience<\/p><\/li><li data-start=\"1288\" data-end=\"1342\"><p data-start=\"1290\" data-end=\"1342\">Improve our website, services, and user experience<\/p><\/li><li data-start=\"1343\" data-end=\"1407\"><p data-start=\"1345\" data-end=\"1407\">Send promotional offers and newsletters (only if you opt-in)<\/p><\/li><\/ul><p data-start=\"1409\" data-end=\"1488\"><strong data-start=\"1409\" data-end=\"1418\">Note:<\/strong> We will <strong data-start=\"1427\" data-end=\"1449\">never sell or rent<\/strong> your personal data to third parties.<\/p><h3 data-start=\"1495\" data-end=\"1529\"><strong data-start=\"1498\" data-end=\"1529\">3. Sharing Your Information<\/strong><\/h3><p data-start=\"1531\" data-end=\"1622\">Your information may be shared with trusted third parties only when necessary, including:<\/p><ul data-start=\"1623\" data-end=\"1942\"><li data-start=\"1623\" data-end=\"1744\"><p data-start=\"1625\" data-end=\"1744\"><strong data-start=\"1625\" data-end=\"1666\">Travel partners and service providers<\/strong> such as hotels, airlines, or tour guides \u2014 solely to complete your booking.<\/p><\/li><li data-start=\"1745\" data-end=\"1834\"><p data-start=\"1747\" data-end=\"1834\"><strong data-start=\"1747\" data-end=\"1773\">Government authorities<\/strong>, where required for visa applications or legal compliance.<\/p><\/li><li data-start=\"1835\" data-end=\"1942\"><p data-start=\"1837\" data-end=\"1942\"><strong data-start=\"1837\" data-end=\"1860\">Technology partners<\/strong> such as hosting or payment providers, who help us operate our website securely.<\/p><\/li><\/ul><p data-start=\"1944\" data-end=\"2067\">All third-party partners are required to handle your data with the same level of confidentiality and protection as we do.<\/p><h3 data-start=\"2074\" data-end=\"2097\"><strong data-start=\"2077\" data-end=\"2097\">4. Data Security<\/strong><\/h3><p data-start=\"2099\" data-end=\"2263\">We implement reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.<\/p><p data-start=\"2265\" data-end=\"2411\">However, no method of online transmission or storage is completely secure. By using our services, you acknowledge and accept this inherent risk.<\/p><h3 data-start=\"2418\" data-end=\"2448\"><strong data-start=\"2421\" data-end=\"2448\">5. Cookies and Tracking<\/strong><\/h3><p data-start=\"2450\" data-end=\"2480\">Our website uses cookies to:<\/p><ul data-start=\"2481\" data-end=\"2579\"><li data-start=\"2481\" data-end=\"2527\"><p data-start=\"2483\" data-end=\"2527\">Enhance site functionality and performance<\/p><\/li><li data-start=\"2528\" data-end=\"2579\"><p data-start=\"2530\" data-end=\"2579\">Analyze traffic and improve the user experience<\/p><\/li><\/ul><p data-start=\"2581\" data-end=\"2707\">You can disable cookies through your browser settings, but some features of our site may not function properly without them.<\/p><h3 data-start=\"2714\" data-end=\"2735\"><strong data-start=\"2717\" data-end=\"2735\">6. Your Rights<\/strong><\/h3><p data-start=\"2737\" data-end=\"2761\">You have the right to:<\/p><ul data-start=\"2762\" data-end=\"2937\"><li data-start=\"2762\" data-end=\"2802\"><p data-start=\"2764\" data-end=\"2802\">Request access to your personal data<\/p><\/li><li data-start=\"2803\" data-end=\"2837\"><p data-start=\"2805\" data-end=\"2837\">Ask for corrections or updates<\/p><\/li><li data-start=\"2838\" data-end=\"2870\"><p data-start=\"2840\" data-end=\"2870\">Withdraw consent at any time<\/p><\/li><li data-start=\"2871\" data-end=\"2937\"><p data-start=\"2873\" data-end=\"2937\">Request deletion of your information (\u201cRight to be forgotten\u201d)<\/p><\/li><\/ul><p data-start=\"2939\" data-end=\"3013\">To exercise any of these rights, please contact us at <strong data-start=\"2993\" data-end=\"3010\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2995\" data-end=\"3008\">info@trobe.ae<\/a><\/strong>.<\/p><h3 data-start=\"3020\" data-end=\"3053\"><strong data-start=\"3023\" data-end=\"3053\">7. Links to Other Websites<\/strong><\/h3><p data-start=\"3055\" data-end=\"3315\">Our website may contain links to external websites (for example, partner resorts or articles about Trobe).<br data-start=\"3161\" data-end=\"3164\" \/>We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before sharing any information.<\/p><h3 data-start=\"3322\" data-end=\"3350\"><strong data-start=\"3325\" data-end=\"3350\">8. Children\u2019s Privacy<\/strong><\/h3><p data-start=\"3352\" data-end=\"3532\">Trobe does not knowingly collect or process data from individuals under the age of 18.<br data-start=\"3438\" data-end=\"3441\" \/>If we become aware that such information has been collected, it will be deleted promptly.<\/p><h3 data-start=\"3539\" data-end=\"3571\"><strong data-start=\"3542\" data-end=\"3571\">9. Updates to This Policy<\/strong><\/h3><p data-start=\"3573\" data-end=\"3780\">We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices.<br data-start=\"3687\" data-end=\"3690\" \/>The latest version will always be available on <strong data-start=\"3737\" data-end=\"3777\"><a class=\"decorated-link\" href=\"https:\/\/www.trobe.ae\" target=\"_new\" rel=\"noopener\" data-start=\"3739\" data-end=\"3775\">www.trobe.ae<\/a><\/strong>.<\/p><h3 data-start=\"3787\" data-end=\"3808\"><strong data-start=\"3790\" data-end=\"3808\">10. Contact Us<\/strong><\/h3><p data-start=\"3810\" data-end=\"3920\">If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:<\/p><p data-start=\"3922\" data-end=\"4048\"><strong data-start=\"3922\" data-end=\"3947\">Trobe Travel Services<\/strong><br data-start=\"3947\" data-end=\"3950\" \/>Dubai, United Arab Emirates<br data-start=\"3977\" data-end=\"3980\" \/>\ud83d\udce7 <strong data-start=\"3983\" data-end=\"4000\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3985\" data-end=\"3998\">info@trobe.ae<\/a><\/strong><br data-start=\"4000\" data-end=\"4003\" \/>\ud83c\udf0d <strong data-start=\"4006\" data-end=\"4046\"><a class=\"decorated-link\" href=\"https:\/\/www.trobe.ae\" target=\"_new\" rel=\"noopener\" data-start=\"4008\" data-end=\"4044\">www.trobe.ae<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-641d6027 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"641d6027\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1caabcc9 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"1caabcc9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d902955 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"d902955\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Information We Collect We may collect both personal and non-personal information from you to provide and improve our services. a. 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